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Why Social Customer Service & Marketing are 2022's power couple


VIRTUAL EVENT | December 9th | 3PM

We rely on social media now, more than ever before. It’s the channel of choice for many to stay connected with loved ones, keep up to date with news and events from around the world and interact with our favourite brands. There’s no sign of our love affair with social media coming to an end, leaving brands and organisations faced with the enormous task of cutting through the ever-increasing noise and reaching their audience to build trust and relationships, deliver real-time customer care, and ultimately, manage their reputation. 

Sound familiar? Then why not prepare to leap into the new year fully armed with a whole host of tips and tricks on how to bolster your social strategy and make 2022 the year you take the crown when it comes to social media engagement! At our upcoming virtual event, you’ll hear from leading brands and CX thought leaders on what they think the future of social media comms and customer experience holds, all from the comfort of your own homes and offices!

Join Orlo and special guests Nick Lygo-Baker, ex-Head of Customer Excellence for Pizza Hut and Founder of Paradigm CX Ltd, and Lucy Jones, Head of Social Media at Pura as we bring you:

  • Real-world insight and experiences from some of the UK’s leading brands
  • Actionable advice and top tips on ensuring your social strategy flies in 2022
  • Findings from Orlo’s latest whitepaper, looking at the trends, risks and opportunities for brands engaging and servicing customers on social media
  • A panel discussion featuring our guest speakers, giving you the opportunity to take part in a Q&A session where you can put your questions to the experts